For Patients

Overview of your first visit

Your initial visit with one of our providers will be a telemedicine visit in the comfort of your home. We value your time and want to collect as much information about your past medical history, previous treatments, imaging and tests before your first in person visit. This saves you time and helps us to be better prepared when we have our first in office visit. Once we complete our initial intake telemedicine visit, we will schedule an in office visit within the next week.
 

Our providers will review all old records, imaging, prior treatments, and perform a complete physical examination. We may need to order additional imaging or tests to determine a specific diagnosis and to develop a comprehensive treatment plan tailored to each patient. Our goal is to improve each patient’s physical function and address any psychological issues in an effort to improve your quality of life.

Services We Offer

We are a full service interventional pain medicine practice. We strive to perform a complete evaluation of each patient including a thorough review of previous treatments, surgeries, imaging, and medical records. We will order additional imaging such as MRI, CT, x-rays, or additional tests such as EMG/NCV so that we may have the most complete and up to date information to make an accurate diagnosis specific to each patient.

 

Once we have a diagnosis for your pain problem, we will create a multidisciplinary treatment plan. This plan may include trials of different classes of medications, referral to physical therapy, aquatic therapy, a physician guided home exercise program, interventional therapies, and an evaluation by our behavioral health provider.

 

Each treatment plan is customized to improve overall physical and emotional function. We strive to give each patient a better quality of life. It is important, however, that all our patients actively participate in the treatment plan to achieve maximal success in reaching their goals.

 

  • Interventions

  • Behavioral medicine

  • Telehealth visits

  • Inhouse UDS

 

Frequently asked questions

How do I make an appointment?


You may make an appointment by calling one of our offices directly, or you may request your primary care provider send a referral request.




What should I bring to my first appointment?


  1. All medications you currently take
  2. Co-pay/co-insurance
  3. Government issued ID
  4. Insurance cards




Will my insurance cover your services?


Many of our services are covered by most insurances. However, we encourage all patients to check with their insurance carrier to verify they have coverage for our services. We will get prior authorization for our interventional procedures if your insurance requires it.




What number do I call if I have a question about my billing?


Call our billing department at Superior Billing Services

Phone: 864-671-0600




What are telemedicine services and do you offer them?


Telemedicine services allow you to have a two way audio/visual appointment with your healthcare provider using your smartphone or computer from the comfort of your home

Yes, our clinic offers telemedicine visits through a secure password protected patient portal. Most insurances cover telemedicine visits, but they may require a co-pay.





 

Insurances We Accept

> Request an appointment

West Columbia Office

3410 Sunset Blvd.

West Columbia, SC 29169

Phone: 803-791-9200

Fax: 803-791-9207

Fort Mill Office

342 Patricia Lane Ste 102

Fort Mill, SC 29708

Phone: 803-802-7100

Fax: 803-802-8378

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New Patient Forms

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